I get an error message that I cannot create cards because I am not in the US, but I am! What does this mean?

If you're receiving this incorrect error message, it most likely means that you are using a VPN. As Masked Cards are for US users only, if you use a VPN, our system may read that you are coming from a location outside of the US, so we will place a lock on the account.

In order to get the hold removed, you will need to contact support. Once our support team removes the hold, you will be able to create Masked Cards.